Let's answer some

Frequently Asked Questions

Our members are individuals from all over the world, mostly ranging in age from mid-forties to mid-seventies. They are on transformative journeys to become thought leaders through content marketing and book publishing.

Do you want to discover what makes your heart sing? Do you want to create a passion-based venture? KESWiN™ Academy can help you do these things... and much more. We are a community committed to guiding individuals to become empowered thought leaders.

We focus on individuals who are looking to identify the valuable KESWiN™ (Knowledge, Experiences, Skill-sets, Wisdom, Ideas, and Narratives) hidden inside them, and transform it into a passion-based, authoritative business through service delivery, content marketing, and book publishing.

That said, we have members who are looking for personal growth, or to record their personal history to hand down to the generations that follow.  Our content is not one-size fits most; it can be tailored and adapted for personal, hobby, or business use.

Absolutely!  The training is broken into several Heroic Quests, each one progressing from the previous one.  The first Quest focuses on personal development, identifying your KESWiN™, establishing your "Why", and aligning your values with your goals.  As you begin to get clarity on what is important to you, and the value you have to share with others, you will discover a diamond mine full of ideas and topics to write about.

The next Heroic Quest focuses on finding a profitable niche and building an audience for your book, while you write it.  You'll learn about content marketing, and growing a fan base (audience) whose encouragement will keep you going through the writing, editing, and production process.  Follow our step-by-step instructions in each module, and you'll have sold copies even before you launch your new book.

Not at this stage!  We did consider developing a platform for members to build their online hub on.  However, we realized it is more important to focus on providing you with the training on how to do this, rather than do it for you.  We will guide you through the process of choosing an external platform, marketing software and other necessary tools and resources to build your online hub with.

To give you a heads-up, we recommend WordPress hosted on a Cloudways VPS for your platform and ActiveCampaign for your marketing software.  We provide you with basic technical training on these and other recommended tools so you can build a stable, secure, and professional online presence.

Can you navigate your way around the Internet?  Have you ever signed up for a membership site or social network?  Purchased something from an online store?  Then you won't have any problems being a member of KESWiN™ Academy.

We will guide you step-by-step through setting up, building and marketing a self-hosted WordPress website.  If you wish to outsource this work to a 3rd party, that's okay.  While we can't recommend any, we will provide you with guidance on how to choose the right freelancer or team to outsource to.

"Are you green and growing or ripe and rotting?" – Ray Kroc, Businessman

Assuming you want to keep growing your home or service based business, then the Academy can help you with fine tuning your business plan, branding, digital, content marketing and book publishing strategies; as well as supporting you with working towards your future goals. This is certainly not a "beginner only" community - far from it! We've helped established clients scale their businesses, so there's plenty of expertise on offer that you'll benefit from in your continued growth.

Good question, and the answer will vary depending on your Heroic Quest, goals, and available time to study the training material, as well as carry out the assigned tasks and activities, in order to move forward on your project. The following guide may help you choose your membership level:

Your Available
Time Per Week
Recommended
Membership Level
Study / Tasks
Less than
7 hours
PQ Library Topic based, short guides and courses. On demand learning. Work at your own pace, outsource some tasks, and consume the content you need only when you need it. Suitable for people who are "testing the waters", or need the material available to PQ Members to complement a specific project, an existing business, hobby, or other venture.
7 - 17.5 hours SI Community Progressive training, advanced courses, live events. Community learning. Work through step-by-step processes and systems, interacting with peers in the community to get and/or provide help, support, and feedback. Work on your business, at your own pace and capability. Suitable for individuals who are working on a part-time business or other venture.
More than
17.5 hours
VS Group Progressive training, online, interactive coach-lead online weekly workshops (90 minutes in length. Group learning. All members of the group work on the same step, learning together while building individual businesses. This holds everyone accountable to and for each other; and the group progresses only when all members have completed assigned tasks and activities.
Suitable for people who can invest time and resources required to start-up and work on a part or full-time service-based business.

 

We recommend that you schedule a block of time each day to study the material and carry out tasks and activities to move forward on your Transformative Journey, regardless of your membership level.

SI and VS Members:  You ask questions and get advice, support and feedback any time from within our community.  We also run monthly live Q&A sessions, where you can pre-submit your questions, or even ask them live.  On top of that you can also get private support from our KATs via our Success Department. This alone is worth more than the price of admission!

VS Members:  You also have access to all the help and support you need in your weekly workshops, and in between from your Group Coach and peers.

PQ Members:  You can get admin support via our Success Department.  For one-on-one help and support specific to your project, we have a pay-as-you-go option available.  Alternatively, we can refer you to one of our approved third party vendors if you prefer, or you can choose our own.

It's time for you to answer the Call to Action. Simple as that. If you really want to be the Hero who seeks the treasure hidden within you, and shares it via a passion-based venture or business, through providing services, authoritative content and non-fiction books, then you need somewhere to get answers to all of your questions - especially the ones you don’t know you have yet. You need support, community, and most of all... accountability!

KESWiN™ Academy is that place. If you really want to share your hidden treasure and make a difference, the time is now.

No - KESWiN™ Academy is entirely online.

We know you will LOVE KESWiN™ Academy.  However, if for whatever reason you're not 100% satisfied in any way we have a Peace of Mind 30 Day Money Back Guarantee (no questions asked).

We want you to succeed, and know that if you become a member and really put your heart and soul into your Transformative Journey… you will achieve your Heroic Quests!

Writing is the basis of all content production. However, we understand that writing, and knowing what to write about, is challenging for a lot of people. So, we focus on giving our members simple, proven strategies and tools to overcome fears and blocks with writing from Step One.

Sorry, as much as she would like to help you on a one-to-one basis, she doesn't do private mentoring. This isn't her playing hard to get; it's a case of her focusing her energies on our members. The best place to get access to her is inside our membership site, KESWiN™ Academy.

We want you to be satisfied, and succeed, so if you don't feel you are getting value or the support you need, please discuss this with us as soon as an issue or concern arises.

We do our best to match you with like-minded members at similar stages, and on similar journeys to you.  However, we understand that occasionally we get it wrong.  So if you are unhappy, please talk to your Group Coach, or one of our KATs, and we'll move you to another VS Group, where possible.

Our Peace of Mind 30 Day Money Back Guarantee applies to all levels of membership, so if you do want to cancel your VS Group membership in the first 30 days, we'll refund you.  Alternatively, you can also consider downgrading to SI Community or PQ Library membership. There are plenty of options as we want to ensure the fit is right for you.

Obviously we'd love it if all of our members stuck around forever - but we've worked with membership sites for long enough to know that that's never going to happen! So, if you do decide to cancel obviously we'll be very sad, but if you're intent on leaving then you'll be able to do so by having a quick chat with our Success Department. Naturally, we'll ask you for feedback and if there is any concern or issue we can remedy to encourage you to stay.  If we can't, then we'll wish you well on your journey.

No. Your membership entitles you to enter the members area and access the content there released prior and during the duration of your membership. If you cancel or do not renew your membership you will no longer be able to access the content inside the Academy.

We recommend that you use a laptop or desktop computer to log into our site, as well as your own secure, high-speed Internet connection (not public Wi-Fi).  This provides the best experience for you as a member. Please keep your browser and anti-virus software up-to-date. For more info refer to our Security Policy.

Yes! While our infrastructure and technology training focuses mostly on WordPress and ActiveCampaign, the majority of the content in the Academy is not tech based at all.

The bulk of our training focuses on important topics such as personal development, business development, authorship/content marketing development, product development, growth strategies, and more. All these topics are far more important for your Transformative Journey than what tech is used!

As such we have a number of members who don't use WordPress and/or ActiveCampaign but still find the Academy content incredibly useful for achieving their Heroic Quests.

SI Members:  Our KATs provide Tech Support for quick fix issues and tools we recommend.  However, if the issue will take some time to fix, or requires more expert support, we will refer you to one of our approved third party vendors (at your cost).  We will advise you if this is the case.
VS Members:  As above.  Your Group Coach can also provide tech support, refer you to our KATs, or an approved third party vendor (at your cost).
PQ Members:  Unfortunately your membership fee does not include KATs Tech Support, however, you can access them through a pay-as-you-go option.  Alternatively, we will refer you to our approved third party vendor (at your cost), or you can use your own preferred supplier.
Sometimes the technical issue may be something we cannot fix or do not support/recommend, i.e. they may be related to bugs in third party software, platforms, your hardware, Internet connections, etc.  Where this situation arises, we will advise where you can go for further troubleshooting and tech support.

We work with individuals who want to go on their own transformative journey.  If you prefer to delegate or outsource the work to others, then KESWiN™ Academy is not the right place for you.

Unfortunately the answer to that is no.  We only provide you with the training and guidance for you to identify, undertake, and complete your Heroic Quests.  However, you have access to a rich resource library.  In our training, we will recommend free, or low cost tools, where possible (with a caveat that there is always a hidden cost with "free" software, platforms, etc.).

Premium level members can also access our Market Place, with offers from approved third party vendors.  We do allow approved vendors to market their products and services through our email correspondence, often for a small fee.  In some cases we earn an affiliate or referral commission - and we will advise you of this when applicable.  Note:  Income from our third party vendors help us to keep membership fees low.  All third party vendors must go through a quality control process before being approved to market products and services to our members. This means you will only be presented with offers that will provide useful solutions on your Transformative Journey.

Over the years we have built much of our online presence through using a mix of free, low-cost, and premium services, tools, and resources.  Our experiences (both good and bad) are part of what makes being a member with us so valuable... you get to avoid most of the mistakes we made (some of them expensive, others painful!), and achieve success faster than we did.

Most of the content in KESWiN™ Academy is only available to Academy members with an active subscription.  However, from time-to-time, we do release mini-guides through our sibling company, KESWiN™ Publishing Ltd.  You can view the catalogue here.

Definitely! You can upgrade or downgrade to a different membership level any time by contacting our Success Department. They will take into account the time left on your current subscription, to make sure you are not double charged.

We’re not currently offering a trial. However you can contact us to organize a behind the scenes tour with one of our KATs. They can also answer any questions you have, and discuss any concerns or issues as well. Book your tour here.

How we’ve empowered other members