KESWiN™ Academy Privacy Policy

The KESWiN™ Academy Privacy Policy helps you to make informed decisions about the personal information you provide when using our website https://keswin.academy, membership, products and services.

Introduction

KESWiN™ Academy is owned by Writing Diamonds Ltd (we, us, our), a registered New Zealand company, New Zealand Business Number 9429041020012. We comply with the New Zealand Privacy Act 2021 (the Act) when dealing with personal information. Personal information is information about an identifiable individual (a natural person).

This KESWiN™ Academy privacy policy sets out how we will collect, use, disclose and protect your personal information. It does not limit or exclude your rights under the Act. If you wish to seek further information on the Act, see www.privacy.org.nz.

Changes to the KESWiN™ Academy Privacy Policy

We may change this policy by uploading a revised policy on the website. The change will apply from the date that we upload the revised policy.

Who Do We Collect Your Personal Information From?

We collect personal information about you from:

• You, when you provide that personal information to us, including via the website, and any related service, through registration or subscription process, through any contact with us (e.g. telephone call or email), or when  you buy or use our services and products.
• Third parties where you have authorised this or the information is publicly available.

If possible, we will collect personal information from you directly.

How We Use Your Personal Information?

We will use your personal information:

• to verify your identity,
• to provide services and products to you,
• to market our services and products to you, including contacting you electronically (e.g. by text or email for this purpose),
• to improve the services and products that we provide to you,
• to undertake credit checks of you (if necessary),
• to bill you and to collect money that you owe us, including authorising and processing credit card transactions,
• to respond to communications from you, including a complaint,
• to conduct research and statistical analysis (on an anonymised basis),
• to protect and/or enforce our legal rights and interests, including defending any claim,
• for any other purposed authorised by you or the Act.

Disclosing Your Personal Information

We may disclose your personal information to:

• reset your password at your request (your IP address will be included in the reset email),
• another company within our group,
• any business that supports our services and products, including any person that hosts or maintains any underlying IT system or data centre that we use to provide the website or other services and products,
• a credit reference agency for the purpose of credit checking you,
• other third parties (for anonymised statistical information),
• a person who can require us to supply your personal information (e.g. a regulatory authority),
• any other person authorised by the Act or another law (e.g. a law enforcement agency),
• any other person authorised by you.

A business that supports our services and products may be located outside New Zealand. This may mean your personal information is held and processed outside New Zealand (i.e cross border trade, finance, and cooperation across international borders). Where this occurs, the laws of the relevant country may apply and are therefore outside of our control.

Protecting Your Personal Information

We will take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other misuse. We do our best to limit the use of third party suppliers who may require access to your personal information in order to provide their services to us.

Accessing and Correcting Your Personal Information

Subject to certain grounds for refusal set out in the Act, you have the right to access your readily retrievable personal information that we hold and to request a correction to your personal information. Before you exercise this right, we will need evidence to confirm that you are the individual to whom the personal information relates.

In respect of a request for correction, if we think the correction is reasonable and we are reasonably able to change the personal information, we will make the correction. If we do not make the correction, we will take reasonable steps to note on the personal information that you requested the correction.

If you want to exercise either of the above rights, contact us using this web form. Your email should provide evidence of who you are and set out the details of your request (e.g. the personal information, or the correction, that you are requesting).

We may charge you our reasonable costs of providing to you copies of your personal information or correcting that information.

How Long Do We Retain Your Data?

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (as a free subscriber or paying member), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What Rights Do You Have Over Your Data

If you have an subscriber or member account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data that you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where Your Data is Sent

Visitor comments may be checked through an automated spam detection service. Subscriber or Membership Data may be sent through secure, encrypted links when we back up our website and email servers. Our email servers are hosted by a New Zealand based related third party, who comply with all security and privacy requirements both in New Zealand and overseas. However, please be aware that with ALL digital services that companies must comply with global cross border privacy rules. This makes it a challenge for organisations and individuals to keep up-to-date with; however, we do our best to provide members of KESWiN Academy with information and education to understand why and how to protect their data as much as possible.   

Internet Use

While we take reasonable steps to maintain secure Internet connections, if you provide us with personal information over the Internet, the provision of that information is at your own risk.

If you post your personal information on the website’s blog or community forum, you acknowledge and agree that the information you post is publicly available. This includes when you post inside our secure members only area.

If you follow a link on our website to another site, the owner of that site will have its own privacy policy relating to your personal information. We suggest you review that site’s privacy policy before you provide personal information.

Website Analytics

Cookies & Comments

Please refer to our Cookies Policy for how and why we use cookies for our site visitors, newsletter subscribers and members. 

We use cookies (an alphanumeric identifier that we transfer to your computer’s hard drive so that we can recognise your browser) to monitor your use of the website. You may disable cookies by changing the settings on your browser, although this may mean that you cannot use all of the features of the website.

Anyone wanting to leave a comments on our site are required to have a member account with us. This means that you supply your name, email address and other relevant information which will be saved in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Media

Only members can upload images to the website. We recommend that you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded Content From Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Affiliate Advertising

We post affiliate advertising and may, from time-to-time, use advertising and promotion on social media sites (i.e. Facebook, LinkedIn, X, etc.)

If you have any questions about the KESWIN™ Academy Privacy Policy, please contact us before using this website.

More information about our policies for protecting your personal information can be found in our other Policies and Terms documents which are linked to in the below images.

Last updated: January 2026